Last Updated:08/02/2024
SprunoX, LLC. (WeMemo,” “we,” “us,” or “our”) makes all parentslives
easier by allowing family members to work together to accomplish their
day. This privacy policy(“Privacy Policy”) is designed to help you
understand how we collect, use, and share your personal information
and to help you understand and exercise your privacy rights.
SCOPE
This Privacy Policy applies to personal information processed by us on
our website(WeMemoapp.com), mobile applications, and related
services and offerings (collectively, the “Services”). By accessing our
Services, you are agreeing to the terms of thisPrivacy Policy. This
Privacy Policy is incorporated by reference into the WeMemo Terms
ofUse (the “Terms”).
1. INFORMATION WE COLLECT
The categories of information we collect depend on how you interact with
us, ourServices, and the requirements of applicable law. For example,
we may collect different information from you depending on whether you
are a visitor to our website or register to use our Services.
Personal information
Personal Informationmeans information that can be used to identify
you, as further described below. Your submission of Personal Information
is voluntary, but we may be unable to provide you requested information
or services if you choose not to provide necessary Personal Information.
We or our representatives may collect the following categories of
Personal Information:
Identifiers - A real name, alias, postal address, unique personal identifier,
online identifier, Internet Protocol address, email address, account name,
Social Security number, driver's license number or other similar
identifiers.
Categories listed in the California Customer Records law (Cal. Civ.
Code §1798.80 (e)) - A name, signature, Social Security number,
physical characteristics or description, address, telephone, number,
passport number, driver's license or state identification card number,
insurance policy number, education, employment status, employment
history, bank account number, credit card number, debit card number, or
any other financial information, medical information, or health insurance
information.
Protected classification characteristics under California or federal law
- Age (40 years or older), race, color, ancestry, national origin,
citizenship, religion or creed, marital status, medical condition, physical
or mental disability, sex(including gender, gender identity, gender
expression, pregnancy or childbirth and related medical conditions),
sexual orientation, veteran or military status, genetic information
(including familial genetic information).
Commercial information - Records of products or services purchased,
obtained, or considered, or other purchasing or consuming histories or
tendencies.
Internet or other similar network activity - Browsing history, search
history, information on a consumer's interaction with our website,
application, or advertisement.
Geolocation data - Physical location or movements.
Sensory data - Audio, electronic, visual, thermal, olfactory, or similar
information.
Professional or employment-related information - Current or past job
history or performance evaluations.
We may collect Personal Information that is considered “sensitivein
some jurisdictions to the extent you create such information by using our
application, or to the extent you share it with us. You are not required to
provide sensitive information to use our application. However, if you
provide it, it will be used in accordance with this policy.
We also collect “Non-Personal Information,” meaning technical and
other information that does not identify you personally. Non-Personal
Information also includes information that may originally have been
Personal Information but has been aggregated or anonymized such that
it cannot be used to identify any individual or has been segregated from
other Personal Information.
2. HOW WE OBTAIN YOUR PERSONAL INFORMATION
When you register for and use the Services. When you register for the
Services, we typically collect fields such as your first name, last name,
email address, postal address, telephone number, birthdate, profile
picture, and demographic information(e.g., gender). We also collect
information about actions inputted into the Services, such as tasks you
have assigned or accepted, which may include Personal Information.
Your communications with us. We may collect your name, email
address, postal address, and telephone number when you request
information about our Services, register for email alerts, request
customer or technical support, or otherwise communicate with us.
Surveys/Questionnaires/Your Content. We may contact you to
participate in surveys or other questionnaires or the Services may offer
you the opportunity to create original content which can be shared with
other users (“Content”). If you decide to participate, you may be asked
to provide certain information, which may includePersonal Information.
Third-Party Providers. The Services may give you the option to link
your accounts on third-party platforms or use those platforms via our
Services (e.g., payment, calendar and scheduling services) (collectively,
Third-Party Providers”) and we may import relevant Personal
Information from those Third-Party Providers. This linking is entirely
optional and subject to the consent you provide to either us or to the
Third Party, but may enable a richer and more effective user experience.
If you do link such accounts, you acknowledge and agree that we, via the
Services, will receive PersonalInformation from such Third-Party
Providers.
Automatic Data Collection. We, or our third-party partners, may collect
personal information and de-identified information automatically when
you use our Services, such as your Internet protocol (IP) address, user
agent string (e.g., browser or device information), user settings, actions
taken on the Services, browser or device information, location
information (including approximate location at derived from IP address or,
as applicable, as otherwise allowed via your consent through the
device’s operating system), and Internet service provider, for purposes
such as analytics, machine-learning, security, and otherwise providing
more streamlined/optimized, personalized, or relevant features and
functionality on the Services. This information is collected via various
technologies, including mobile SDKs, pixels or cookies on our websites,
or server logs, which may be provided by us or our third-party partners
(e.g.,Google Analytics, Amplitude, New Relic). Cookies are identifiers
that we transfer to your device to enable our system to recognize you
and your personalized settings, to better understand how you interact
with the Services, to monitor aggregate usage, and to optimize web
traffic routing on our website. You may be able to disable or limit the use
of cookies in your browser or device settings, but please note that certain
parts or features of the Services may not be fully functional if you do so.
Targeted Advertising. We may take advantage of certain targeted or
interest-based advertising, which will utilize technologies such as cookies
to recognize you across websites for these purposes. Please see
Section 5 for more information on the opt-out options provided by these
companies in relation thereto and within the advertising industry
generally.
3. HOW WE USE YOUR INFORMATION
We use your information for a variety of business purposes, as described
below.
A. Provide Our Services
We use your Personal Information to provide you with our Services, such
as:
Managing your information and accounts;
Providing access to certain areas, functionalities, and features of our
Services;
Facilitating connections to, and transactions with, third-party partners
as part of our Services;
Facilitating intra-family chat;
Answering requests for customer or technical support; and
Communicating with you about your account, activities on our
Services including policy changes;
B. Legitimate Business Purposes
We use your Personal Information for various other legitimate business
purposes, such as:
Improving, upgrading or enhancing our Services, including through
automation and machine learning, such as by providing you with
personalized suggested tasks based on your, and others’, usage of the
Services;
For example, using machine learning, we may create inferences
about what family members are typically responsible for within a
household, based on aggregate information such as age, gender, and
city/state location. Then we may use such inferences to pre-populate or
re-configure certain aspects of the user experience, such as auto-
assigning chores, time of day, etc.
We may also analyze specific family dynamics, such as the
delineation of responsibility within such families, and, using inferences
based on the above or within that particular family unit, make similar
inferences to pre-populate or re-configure certain aspects of the user
experience as applicable to that specific family.
Pursuing our legitimate business interests such as research and
development(including marketing research), direct marketing or
advertising (as set forth in this Privacy Policy), network and information
security, and fraud prevention;
Detecting security incidents, protecting against malicious, deceptive,
fraudulent or illegal activity, and prosecuting those responsible for that
activity;
Measuring interest and engagement in our Services;
Developing new products and Services;
Ensuring internal quality control and safety;
Authenticating and verifying individual identities;
Debugging to identify and repair errors or issues with our Services;
Auditing relating to interactions, transactions, and other compliance
activities;
Enforcing our agreements, policies, and intellectual property rights;
and
Complying with our legal obligations or otherwise establishing,
exercising, or defending legal claims.
D. Aggregate and De-Identified Information
We may aggregate and/or de-identify any information collected so that
such information can no longer be linked to you or your device
(“Aggregate/De-Identified Information”).We may use Aggregate/De-
Identified Information for any purpose we deem appropriate, including
without limitation for research and marketing purposes, and may also
share such data with any third parties, including advertisers, promotional
partners, and sponsors, in our discretion.
4. HOW WE DISCLOSE YOUR INFORMATION
We disclose your information to third parties to assist with the business
purposes set forth above.
A. Disclosures to Provide our Services
The categories of third parties with whom we may share your information
are described below:
Service Providers.
We may share your Personal Information with our third-party service
providers who are only permitted to use that information to help us
provide our Services (each, a “Service Provider”). This includes Service
Providers that provide us with IT support, cloud hosting, customer
service, analytics, verify your identity, and related services.
Business Partners.
We may share your Personal Information with business partners to
provide you with a product or service you have requested. We may also
share your Personal Information to business partners with whom we
jointly offer products or services. For example, we may disclose certain
of your shipping information to a business partner if you choose to
purchase their product to help you fulfill a task in the Services.
B. Disclosures to Protect Us or Others.
We may access, preserve, and disclose any Personal Information we
store that is associated with you to external parties if we, in good faith,
believe doing so is required or appropriate to comply with law
enforcement or bona fide national security requests and legal process,
such as a court order or subpoena; protect your, our, or othersrights,
property, or safety; enforce our policies or contracts; collect amounts
owed to us; or assist with an investigation or prosecution of suspected or
actual illegal activity.
C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers.
If we are involved in a merger, acquisition, financing, reorganization,
bankruptcy, receivership, purchase or sale of assets, or transition of
service to another provider, your Personal Information may be sold or
transferred as part of such a transaction(including in connection with any
diligence by any potential transacting party conducted prior to and in
connection with such transactions).
D. Other Purposes.
We may also share your Personal Information for other purposes or to
other parties as requested by you, as permitted by applicable law, or in
any manner you have otherwise consented to.
E. Aggregate and De-Identified Information
We may share Aggregate/De-Identified Information with any third
party we deem appropriate, including advertisers, promotional partners,
and sponsors, in our discretion.
5. YOUR PRIVACY CHOICES AND RIGHTS
You may choose not to provide Personal Information. If you choose not
to provide Personal Information (or ask us to delete it), we may not be
able to provide you with our Services or certain functionality of the
Services. We will tell you what information you must provide to receive
the Services or to conduct business with us, including by designating it
as required at the time of collection or through other appropriate means.
Marketing Emails.
If you register for our services, you may receive marketing
communications from us or our partners. You can use an “unsubscribe
(or similar) link found at the bottom of a marketing email to opt out of
receiving future marketing communications.
Note that you will continue to receive transactional or administrative
emails regarding products or Services.
“Do Not Track.
Do Not Track (“DNT”) is a privacy preference that users can set in certain
web browsers. Please note that we do not respond to or honor DNT
signals or similar mechanisms transmitted by web browsers.
Google, Facebook, Twitter Advertising.
To the extent we use Google, Facebook, or Twitter for advertising
purposes on our Services, please see the policies of these respective
companies for opt-out purposes.We are not responsible to the extent any
such opt outs are not honored by these or companies, as opt-out
preferences provided by these companies are not under our control.
Further, you may stop or restrict the placement of third-party cookie
technologies on your device or remove them by adjusting your
preferences as your browser or device permits. However, please note
that cookie-based opt-outs are often not effective on mobile applications.
You may opt-out of personalized advertisements on some mobile
applications by following the instructions for Android, iOS and others.
More broadly, the online advertising industry also provides websites from
which you may opt out of receiving targeted ads from data partners and
other advertising partners that participate in self-regulatory programs.
You can access these and learn more about targeted advertising and
consumer choice and privacy by visiting the NetworkAdvertising
Initiative, the Digital Advertising Alliance, the European Digital
AdvertisingAlliance, and the Digital Advertising Alliance of Canada.
Please note you must separately opt out in each browser and on each
device.
6. SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is treated securely and in
accordance with this Privacy Policy. Unfortunately, no system is 100%
secure, and we cannot ensure or warrant the security of any information
you provide to us.
We have taken commercially reasonable safeguards designed to keep
your Personal Information protected and require our Service Providers
and partners to have appropriate safeguards as well. To the fullest extent
permitted by applicable law, we do not accept liability for unauthorized
disclosure. By using our Services or providing Personal Information to
us, you agree that we may communicate with you electronically
regarding security, privacy, and administrative issues relating to your use
of our Services.
7. YOUR CALIFORNIA PRIVACY RIGHTS
California law may entitle California residents to certain additional
protections regarding Personal Information. For purposes of this section
alone, “Personal Informationmeans any information that identifies,
relates to, describes, is capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular California
resident or household.
We collect the categories of Personal Information as described in the
Personal Information We Collectsection above. We collect, use, and
disclose Personal Information in the ways described above in this
Privacy Policy. We do not sell Personal Information to third parties.
California residents have the following rights to the extent granted by
applicable law:
To request and receive information regarding your Personal
Information we have collected in the past 12 months (including the
categories of Personal Information we have collected, the categories of
sources of such information, and the purposes for which we have
collected such information);
To request and receive information about whether we have disclosed
your Personal Information to third parties in the past 12 months (and if
so, which categories of information we have disclosed, and which
categories of third parties we have disclosed it to);
To request and receive a copy of your Personal Information collected
by us in the past 12 months; and
To request specific treatment relating to the processing of Sensitive
Personal Information elements described above.
Our timely response to your request that your Personal Information
be deleted.
We will not discriminate against you if you choose to exercise any of
these rights. To make any of the above requests, please contact us as
set forth at the end of this Privacy Policy. We may require verification of
your identity before further processing your request. In certain instances,
we may be permitted by law to decline some or all of such request,
including if we determine that our business does not fall within the scope
of the California statutes. Please note that if you make unfounded,
repetitive, or excessive requests (as determined in our reasonable
discretion) to access your Personal Information, you may be charged a
fee to the extent permitted by law.
8. INTERNATIONAL DATA TRANSFERS
All information processed by us may be processed and stored anywhere
in the world, including, but not limited to, the United States or other
countries, which may have data protection laws that are different from
the laws where you live. If you use our services, you consent to the
transfer of your information from any country to any other country.
9. RETENTION OF PERSONAL INFORMATION
We store the Personal Information we collect as described in this Privacy
Policy for as long as you use our Services or as necessary to fulfill the
purposes for which it was collected, provide our Services, resolve
disputes, establish legal defenses, conduct audits, pursue legitimate
business purposes, enforce our agreements, and comply with applicable
laws.
10. CHILDREN’S INFORMATION
The Services are not directed to children under 13. If you are a parent or
guardian and believe that your child has provided personal information to
us without your consent, you may contact us as described below. If we
become aware that a child has provided us with personal information in
violation of applicable law, we will delete any personal information we
have collected, unless we have a legal obligation to keep it.
11. OTHER PROVISIONS
Third-Party Websites and Applications. The Services may contain
links to other websites, mobile applications, or digital properties,
including those of our business partners, which you may access either
directly, via an authentication process, or otherwise through the Services.
Likewise, other websites, mobile applications, or digital properties may
reference or link to our Services. These third-party services are not
controlled by us. We encourage our users to read the privacy policies
and terms of service of each website and application with which they
interact. We do not endorse, screen, or approve, and are not responsible
for, the privacy practices or content of such other websites or
applications. Providing personal information to third-party websites or
applications, both within or outside of the Services, is at your own risk.
Changes to our Privacy Policy. We may revise this Privacy Policy from
time to time in our sole discretion. We will always post the then-current
version of this Privacy Policy on our website. You understand and agree
that you will be deemed to have accepted the updated Privacy Policy if
you continue to use our Services after the new Privacy Policy is posted.
12. CONTACT US
If you have any questions about our privacy practices or this Privacy
Policy, or to exercise your rights as detailed in this Privacy Policy, please
contact us at [email protected]